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Terms & Conditions of Sale

Orders placed with TRI-TRONICS (written or verbal) are subject to the terms and conditions as stipulated in this document. No modifications or revisions to the terms and conditions as listed will be allowed without special written authorization by an officer of TRI-TRONICS Co. Inc. No employee or representative of TRI-TRONICS is authorized to change the warranty or terms and conditions in any way or to grant any other warranty. Purchaser’s acceptance of an order shall be deemed as assenting to the terms and conditions set forth herein. The lack of an objection by TRI-TRONICS to any and all revisions, alterations, or additions to the terms and conditions, as set forth herein, by the purchaser contained in any prior or subsequent purchase order or communication shall not be construed as a waiver or acceptance by TRI-TRONICS.


TRI-TRONICS warrants its encoder products to be free from defects in material and workmanship for a period of eighteen (18) months from the original shipment date. Within the warranty period the product will be repaired or replaced, at TRI-TRONICS’ option, when the product is returned via prepaid freight to the factory. Products repaired after the original warranty expires will be warranted for one (1) year from the date of shipment, and is limited to the repaired sections only. This warranty does not apply to any product that has been subjected to misuse, negligence, accidental damage, or if the unit has been opened or modified in any way.

Before returning material to TRI-TRONICS, a Return Material Authorization (RMA) number must be obtained. If the product is found to be within the warranty period, it will be repaired or replaced, and returned to the customer without charge via a method of shipment equivalent to that used by the customer to ship the product to Tri-Tronics Co Inc, 7705 Cheri Ct, Tampa FL 33634, USA.

This warranty is in lieu of all other warranties whether express, statutory, or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose. While we provide application assistance, personally and through our literature, it is up to the customer to determine the suitability of the product in the application.

TRI-TRONICS will not be liable for consequential or incidental damages. TRI-TRONICS’ liability will be limited to the original invoice amount for the product.


Before returning product for credit to TRI-TRONICS, a Return Material Authorization (RMA) number must be obtained. Only product that is “like new” and can be resold will be accepted for return. Since most TRI-TRONICS’ encoder products are “built-to-order”, a typical charge of $35 (or 25%) will apply to each item returned to cover the cost of retesting and converting the product to an item that can be resold. Return product to Tri-Tronics Co Inc, 7705 Cheri Ct, Tampa FL 33634, USA.


TRI-TRONICS will deliver its products F.O.B from its place of manufacture within the U.S.A. Freight charges and insurance will be prepaid and added to the invoice, or optionally, shipped “freight collect.”

Taxes and Other Charges

Any manufacturer’s tax, retailer’s occupation tax, use tax, sales tax, excise tax, value added tax, duty, custom inspection or testing fee or any other tax, fee or charge of any nature whatsoever imposed by any governmental authority, on or measured by any transaction between TRI-TRONICS and the customer shall be paid by the customer in addition to the prices quoted or invoiced. Taxes or other charges that are prepaid by TRI-TRONICS will be added to the invoice.

Terms of Payment

Standard terms of credit are net 30 days providing satisfactory credit is established.

Minimum Order

Minimum invoice amount shall be $30 net.

070-0220 Rev.
Updated 07/07/2014